Terms & Conditions
Advisory: The expert opinion reports and any other services prepared by Horizon International Solutions (hereafter referred to as "the Company") are advisory in nature and in no way limit any organization in making its own determination and makes no guarantee or claim as to their acceptability. Horizon is not liable for consequential damages if the intended outcome is not reached.
Altered or Irregular Documents: If forged, altered, or falsified documents are submitted to the company, the request for expert opinion services will be immediately cancelled. All documents become the property of Horizon. No refund will be issued. The information may be made available to the appropriate parties if required by law.
Applicable Law: In the event of any disputes between the applicant and Horizon, such disputes shall be governed by Colorado law and shall be subject to the jurisdiction in Teller County courts where the company maintains its offices.
Contact: The company services are conducted primarily by email and the internet. Phone contact is available as needed to clarify service needs.
Correspondence: Changes to an application and or service request must be submitted in writing. Once the expert opinion letter(s) are completed, an applicant has 5 business days from the date of issue of the service deliverable within which to raise any questions concerning its content. Minor edits can be accommodated during this time. Any requested edits involving additional information, documentation, requested edits, etc. may incur additional revision charges solely at the discretion of the company.
Delivery of Services: The delivery of completed services will be by electronic color copies. If hard copies are required and if available, there will be an additional charge of a minimum of $30 for postage and handling. If courier services are required, these additional charges will be assessed as well at a minimum of $35 for domestic for1-2 day service and $75 for international delivery and the company accepts no liability related to the loss, delay or damage of documents.
Limited Liability of Service:
Delay: While every effort will be made to complete the expert opinion letter and any other services within the requested time-frame, the company cannot guarantee processing times and assumes no liability related to the delay of an expert opinion letter, including any consequential damages.
Expert Opinion Letter: The company shall not be responsible for any incidental or consequential damages that an applicant may incur if the conclusion anticipated by the applicant is not received, based upon the expert's professional opinion and expertise, which may differ from an applicant’s interpretation or that provided by another party. The company shall not be liable for any damages resulting from the use of the expert opinion letter. Furthermore, the applicant agrees to reimburse the company for any and all costs, including legal expenses, which may be incurred as a result of any claim that the applicant (or anyone having any interest in the applicant’s earnings or services) may make, based on the resulting conclusions.
Payment: Pre-payment is requested for new clients until such time an approved account may be established. Payment can be made online by credit card (including Visa, MasterCard, Discover and American Express) or by calling the office number and paying by phone. A company or bank check, payable to "Horizon International Solutions LLC", and money orders are also accepted. Payment must be received on Net 20 terms or interest charges of up to 1.5%/monthly (18% per annum) may be assessed on past due balances and accounts. Past due accounts beyond 45 days may have their credit privileges suspended until past due invoices are paid.
Revision Request: Expert Opinion letters based on documents not submitted with the original request are considered to be major revisions (or new requests), and a new additional payment of the corresponding fee is required. Minor edits may be made during the 5 business days following the release of the draft or delivery of the final service. Subsequent RFEs on new issues or which require substantial changes will be assessed major revision fees as noted on the Application/Fees page. The company can quote this subsequent fee after a review of all new materials and information.
Refunds: No refunds will be issued once an application service request has been submitted and has commenced with the professor or other vendor, except when due to over-payment. Any refunded amount will be returned within 15 business days or sooner.
Returned Checks: A check that is returned due to insufficient funds is subject to an additional $30 fee minimum. Chargebacks on credit cards will also be assessed this fee when not warranted.
Verification: The company reserves the right to contact educational, employers and governmental institutions for additional information and/or verification of the authenticity of the documentation submitted, including, but not limited to, sending copies of credentials to the relevant educational institution(s) and/or governmental institution(s) when their authenticity is in doubt.
Authorization for Release: The company may release information about an applicant’s processing status, including copies of documentation only when authorized by the submitter, unless required by law and such requests for release shall be in writing.
Refusal of Service: The company does not discriminate, but reserves the right to refuse service to anyone.
Information Subject to Change: The information provided by the company on this website and on the application, including prices, processing times, services and anything additional is subject to change at any time at the sole discretion of the company.
Acceptance of Terms and Conditions:
By submitting an application or request of service to the company, you are affirming and accepting the following:
You certify that the information provided on the application or within a service request is true, accurate and correct to the best of your knowledge.
You understand and accept that the expert opinion letter is advisory in nature and the company assumes no liability for consequential damages when the desired results are not achieved or if the letter is not accepted by the USCIS and or any receiving parties.
You agree to reimburse the company for any and all costs, including legal expenses, which it may incur as a result of any claim that you (or anyone else) may make based on the professional expert opinion and conclusions.
You hereby certify that you have read the instructions and terms and conditions. You also certify that you agree with these terms and conditions.
You acknowledge that the company has the right to change any of the terms and conditions at any time as it may deem appropriate in the course of conducting its business.
Last updated: July 2022